Dear User, Greetings.
Frequently Asked Questions:
1) Why it's showing this message "I have utilized 100% free storage"?
In the free plan, you will get 10GB of free storage for your account. This storage will be used to store the screenshots of your employees. If you have utilized the entire 100% storage after that, it message will be pop-up automatically.
2) Can I reuse the free storage by deleting the screenshots?
Sorry, you can't reuse the free storage
3) How to monitor teammates after reaching 100% free storage?
Log in to your desktop application, you can the option to see all your teammates' timesheets and clock-in, and clock-out detail.
4) I don't need screenshots, what should I do?
You can turn off the screenshots only in the pro plan.
5) I want to get all the features in my workfolio, how to do that?
Please upgrade your plan. Visit the billing page and choose the pro plan and complete the payment.
6) Can I continue the free plan after reaching 100% of free storage?
Yes, you can continue. After reaching 100% of free storage, Admin can access the timesheet page.
7) Can I create a duplicate account to reuse the free plan storage?
No, the duplicate accounts will be terminated without any notification. A company or company-related person should not create duplicate accounts to misuse the free plan storage. Misusing the free plan by creating a duplicate account is a violation.
What you can do after reaching 100% free storage:
1) You can upgrade your account to a workfolio pro plan. In the pro plan, you will get unlimited storage, customize screenshot intervals, email reports, timesheet export and many other useful features to improve your team's productivity. You can get a 15% discount on the annual plan. To read more about the discounts, follow this link
2) You can try the pro plan for 14 days for free. Click on the start 14 days trial to try out the workfolio pro plan.
3) If you like to continue the free plan:
As we said, you can use the workfolio free forever. After reaching 100% of free storage, you & your teammates are allowed to use the workfolio desktop application for free.
You can use the free version to monitor your teammates
If you have any other questions, feel free to contact us through support chat email at [email protected]