I have utilized 100% free storage, What next?

Workfolio

Last Update há 7 meses

Dear User,


Greetings!


Frequently Asked Questions:


1) Why am I seeing the message "I have utilized 100% free storage"?

On the free plan, you receive 10GB of storage for your account. This storage is used for storing screenshots of your employees' work activities. Once you've utilized 100% of this storage, the system automatically notifies you with a pop-up message.


2) Can I reuse the free storage by deleting screenshots?

Unfortunately, once the free storage is fully used, it cannot be reused by deleting screenshots.


3) How can I monitor teammates after reaching 100% free storage?

Even after reaching the storage limit, you can still log in to the Workfolio desktop app to view your teammates' timesheets, including clock-in and clock-out details.


4) I don't need screenshots, what can I do?

If screenshots are not necessary, you can disable them by upgrading to the Pro plan.


5) How do I access all Workfolio features?

To access all features, please upgrade your plan. Visit the billing page, choose the Pro plan, and complete the payment process.


6) Can I continue with the free plan after reaching 100% storage?

Yes, you can continue using the free plan. After reaching 100% of your free storage, Admins can still access the timesheet page.


7) Can I create a duplicate account to reuse free storage?

No, creating duplicate accounts to circumvent storage limits is a violation of our terms of service, and such accounts will be terminated without notice.


What to Do After Reaching 100% Free Storage:

  1. Upgrade to the Pro Plan
    By upgrading to the Pro plan, you’ll receive unlimited storage, customizable screenshot intervals, email reports, timesheet exports, and other valuable features to boost team productivity. You can enjoy a 20% discount on the annual plan! 

  2. Try the Pro Plan for 14 Days Free
    Click "Start 14-Day Trial" to explore the full features of Workfolio’s Pro plan.

  3. Continue Using the Free Plan
    You can continue using Workfolio Free indefinitely. After reaching the 100% storage limit, you and your teammates can still use the desktop app to track clock-in and clock-out times, even without screenshots.


If you have any more questions, please feel free to contact us via support chat or email at [email protected].

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